Terms

"Fixing Fast With Repairs That Last"™

All work is completed per Quick Fix Handyman Services (QFHS) "terms and conditions" as expressed on this web site, both sides of the signed work order or as required for specific and/or special project requirements and are subject to change without notice. All offers of work are based on completion in Madison and St. Clair Counties of Illinois with QFHS reserving the right to accept or reject any request for service as determined in the best interest of the company, the owner, company representatives and/or the craftsman.

By the Hour:

On smaller types of "Handyman Projects" by the hour offers the best value to the client allowing for multiple tasks to be completed in a timely manner by the craftsman. The minimum charge for this type of work is one (1) hour beginning when the craftsman arrives on site through the time required to complete the tasks requested by the client with materials on site. The hourly rate is based on the type of services being completed with basic tasks charged as low as $30.00 per hour up to $96.00 per hour for tasks requiring a higher skill level. A rate is identified prior to the work beginning for the clients approval based on the tasks.

By the Job:

On larger repairs, small renovations and remodeling projects, we will be glad to provide a price for the completed job with QFHS providing materials or providing installation of client provided materials. This is a "firm dollar" price for the proposed project and is collected in full at the completion of the work regardless of the time required to actually do the work. If the project requires more time than allowed for in the QFHS proposal, there is no additional charge to the client for the additional time. If the project takes less time than estimated, there is no credit to the client for this savings in time. Remodeling and renovation projects that go beyond seven calendar days or that require large material purchases may require a down payment and/or weekly progress payments through the term of the project.

Payment Options:

All work is completed with payment due in full at time of service by cash, check, American Express, Discover, Master Card or Visa unless other arrangements have been made in advance of the scheduled work. Payment is not considered complete until funds have been transferred to our bank account. There is a return check charge of $30.00 plus bank fees. Finance and collection fees will be added to any open balances beyond ten calendar days from date of payment due to a returned check or declined credit card.

Coupons:

All advertised labor discounts are based on the standard rate of $50.00 per hour and do not apply to lower basic tasks, remodeling or renovation projects or already discounted rates below the standard rate. Coupons must be presented at arrival on the job site prior to review and pricing of the proposed work. Coupons can not be applied to previously completed projects. Coupons can not be mixed or matched unless specifically identified as a bonus coupon that can be applied to any type of work or other coupon.

Fixed Right Guarantee:

QFHS stands behind all materials and labor on completed repairs for one-year from date of completed work order on projects that QFHS provided the materials. On projects where the client buys and provides the materials themselves, warranty is as expressed by the supplier or manufacture where the material was purchased. QFHS provides no warranty labor to remove defective parts or install replacement parts on client provided materials.

Unknown Conditions:

Occasionally in the course of completing a project, unknown conditions will be encountered when a surface is opened up or removed. On these occasions when unknown conditions are encountered, work will be stopped to address options and solutions with the client prior to completing additional work outside the scope of the originally proposed work. All work must be approved by the client prior to completion.

Material Pick Up:

Regardless of work completed by the hour or by the job, QFHS can pick up materials required for the proposed work for the client. The time for picking up materials is charged as a basic task saving the client time and money over what a supplier may charge for delivery of their purchase. Pick up is reviewed on an item by item basis and reviewed with the client.

Removal of Debris:

It is our intent to leave a work site neat and clean after completion of the proposed work. We will always review the cost of debris haul-a-way and clean up with the client to allow them the option of including the cost of this work or allowing them to address it by other means as they deem best for their project budget.

Insurance and Home Inspection Estimates:

QFHS will work diligently to help our clients resolve insurance related repairs by providing estimates with material and labor break downs for the review of an adjuster for settlement. There will be occasions where additional time may be required to inspect for hidden damage or to review the condition of homes for a list of all required repairs. QFHS reserves the right to charge an inspection fee of $49.95 for these estimates. Any fees will be reviewed prior to arriving on site and will be collected at time of inspection. Should the proposed work be completed by QFHS, the inspection fee will be deducted from the completed work.

Review Work Order Terms and Conditions

Your Rights as a Consumer

Belleville 618-233-0849 Collinsville 618-343-9707 Edwardsville 618-659-2345

Toll Free 866-2FIXITNOW (866-234-9486)

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